Shipping and Return policies
Welcome to mytshirt.link Platform Free Shipping and Return policies
In these lines we show you the shipping policies and the time required for shipping the products to all parts of the world. We also show you the return policy and all the data that interest you. Please read at the end. The platform language can be converted to translate the article into your language to facilitate understanding:
First : Certainly, memberships, conducting financial transactions, and making payment transactions are not permitted on the platform for those who have not exceeded the age of 18 years , and in the event that you are under this age you must immediately withdraw from the purchase or communicate with someone who is older than you to perform the process Buy by himself as an agent for you
Second : It is your responsibility to write the receipt addresses correctly and clearly and write a valid phone number that works well in order to facilitate the shipping and delivery process, knowing that your information registered on the site is dealt with completely confidentially and is not authorized to be traded outside this platform or with a third party except In the narrowest limits and only the important information is provided to complete the process .
SHIPPING & DELIVERY
Three, Shipping :
- Shipping with mytshirt.link, as for air transportation from country to country, and land shipping for transportation within the country
- We contract with several shipping outlets, including the local post office of your country’s government and other shipping companies such as private and fast operating at the international level and you are free to choose between different shipping companies
Shipping types ,Free Shipping, and others :
- Free Shipping : mytshirt.link covers shipping cost for more than 80% of the products in the platform ,by using local shipping offices within the country of the product and the country of the buyer.
- The Free shipping time for products in this way may take from 7 days to 55 days, varying from one country to another according to data shown in the following table, according to the location of the country of the buyer and the location of the product and the transport agreements concluded between the two countries and where shipping is fast, but the time varies Necessary in customs clearance procedures inside the buyer’s country due to the volume of messages coming to your country or the type of product that requires customs examination before being allowed to enter or according to the regulations and laws organized within your country, and the products displayed on the site are chosen in a form that corresponds to 99% of The laws and customs of all countries to allow them to enter in secret Amos and so in terms of product type and specifications and quality, The following is a table that shows the expected dates for receiving shipments, in case of choosing to use free shipping, which covers most of the countries based on our justified agreements.
- Fast Shipping: mytshirt.link contracts with companies that are characterized by fast shipping operations and have agents inside your country’s customs. This agent will follow up the shipment immediately upon arrival to ensure customs release from it at a fast time and the process of arrival and receipt via this method ranges between 5 to 15 days according to the country of the buyer’s location from the country of the product’s country, and this method is clarified during payment if available, and you can also contact us to provide a suitable shipping method for you and fast in the case that you do not find it available, knowing that this method is not free and the buyer must pay its value For the shipping company.
- Products we carefully selected that comply with the customs authority of all markets and have quality and safety standards that qualify them to enter the user’s country easily and without customs problems.
Third: General data that helps you to know the way to deal with your product from the moment of purchase until the time of receipt:
1- The money paid for the purchase of products from the site is kept confidential and guaranteed to be returned at 100% in the event that the product does not reach the buyer and the refund process is done either by returning the money to the credit card used for the purchase and owned by the buyer or by depositing the balance in The online wallet of the buyer’s account, which enables him to purchase another product, according to the buyer’s complete desire to choose between the two methods. And in case of any claim of this kind, just contact us explaining information about the request and make sure that we want you to be happy in your relationship with us.
2- After you review the product specifications, review its prices, and submit an order to purchase, the order is processed within 1 to 5 working days, and after that your product is sent to the shipping office and the tracking number for your order is sent so that you can follow it, know its location and get to know Details of transactions on him during the product trip to you.
Note: The order processing days are calculated within the shipping time in the above schedule
Note: If you notice that the order was processed for more than five days without moving to shipping, please contact us
3- Once the product arrives in your country, you are notified of the new procedure, you can continue to track its delivery procedures through your platform account and get to know all the necessary information, and you can also in this case and according to your desire to communicate locally with the shipping agent of your country to follow it up even sooner The product arrives and it is normal for the local shipping agent to contact you by phone to inform you of receipt as soon as it finishes the receipt and delivery procedures.
In the event that the shipping agent has not contacted, it may be because of the continuation of the initial procedures for receiving the product in preparation for delivery to you, and in the event that you would like to make contact with yourself, you can search for the shipping agent number within the local directory of your country and can also contact us to support you with the agent’s address Your local agency and the local agent’s phone number, providing you with any information you wish to obtain.
In most cases, this information will already be available inside your account platform
4- In the event that there are locally manufactured products offered within the buyer’s country, their use and purchase must be reviewed by the buyer in accordance with the local laws of the user’s country.
5- You must review the shipping and receiving time before proceeding with the purchase, mytshirt.link guarantees 100% of your money back if the product is not received after the specified time in shipping or for any other reasons related to product safety and conformity to the specifications shown.
6- In the event that the buyer purchases merchandise in a safe payment method using credit cards, and has not received his goods or has received a merchandise different from the specifications offered, then the buyer can request protection by the buyer’s protection system. This program includes a clause providing compensation from mytshirt.link for the value of the purchased goods. In order for the buyer to benefit from this program, he must file a complaint by e-mail mytshirt.link within 48 hours from the date of receiving the non-conforming good, stating all the necessary details related to the process and mytshirt.link guarantees you 100% of your money paid and we have all the solutions that aim To your satisfaction and our first goal is to make you happy.
7- The safe payment system in mytshirt.link is a subsidiary of internationally approved and insured payment processes internationally recognized and that payment for the purchase of goods from the platform can be done entirely or in part through the Internet through payment features belonging to mytshirt.link and accredited and supervisory financial organizations On trading money via the Internet, or any other payment party, mytshirt.link may provide on the website from time to time to facilitate the payment process.
8- In the event that a contract is made to manufacture and produce a product in which the property of production is available for quantities, the financial transactions are through direct transfer to the factory account and the contract is made directly between the buyer and the production source, accordingly, it is necessary to review the shipping and production time with the production factory yourself, And where the terms and conditions of shipment are different in the case of quantities from the shipping characteristics of individual products presented in this platform
And mytshirt.link in this case is not a party to the contract and does not have any responsibility towards direct contracting with the manufacturer in terms of prices, quality, technical specifications, production time or shipping time or shipping documents, but you must review all conditions yourself and make sure of The integrity of the contract and the role of mytshirt.link depends on providing advice, assistance and support with the necessary information and contacts to facilitate the contract and only in terms of charity work and your interest in you as a customer within the site platform.
Follow-up and supervision of production lines :
1 – The products displayed on the website are carefully selected from various production sources worldwide in accordance with the terms of quality and safety .
2 – In case you make direct contracts with production lines, mytshirt.link can be based on your request , in the case of direct contracts with the production authorities for products that carry the characteristic of production of quantities , in the role of control and review on production lines and to ensure compliance with the required specifications and confirm production time And confirm the agreed prices, follow up on shipping operations and customs release in the country of origin, prepare documents related to shipping and carrying out any logistical work aimed at making sure of the safety arrival in exchange for follow-up commission fees ranging from 3 % to 5 % , you can contact us to supervise your external contracts and follow up the safety of your product at any Time .
Finally wish you have a good time *)